The Trailhead Ecommerce Reward

Return Policy


For full refunds/returns:

  • Tags must still be on
  • Product must be in new condition
  • Purchase must be within 14 days of receipt date for full refund.
  • If the receipt is past 14 days but has not exceeded 30 days, we will give you store credit on a gift-card. 
  • If you've lost your receipt but are in our customer database, the return will still be honored as if you had a receipt. 


We do not accept:

  • Merchandise without tags
  • Items where the packages have already been opened
  • Items with receipts past 30 days of purchase